Built for Australian business travel
When times get tough, be it bush fires, cyclones, droughts or a cost-of-living crisis, the Australian spirit never fails to unite us.
It’s this sense of ‘togetherness’ that has seen many Australian businesses navigate through one of our most challenging 5-year periods to-date, emerging stronger and more resilient than ever.
With newly announced tariffs resulting in increased demand for Australian-made goods and services, we wanted to demonstrate the benefits of partnering with an Australian travel management company, such as Corporate Travel Management (CTM).
What are the benefits of partnering with an Australian company for your business travel?
Dealing with locals who understand the Australian travel industry
Our customer portfolio spans every Australian State and Territory and a wide range of industry sectors: education to resources, technology to textiles, and everything in between. We understand our clients’ unique travel requirements based on where they operate, be it a CBD office or underground mine site.
Employing local travel experts means our clients have access to intimate knowledge of regional and remote areas. We empower our local and national teams to make the best decisions for their clients, using their regional expertise to suggest the most effective and efficient way to get from point A to point B.
This local knowledge makes a world of difference when it comes to schedule changes or upcoming events. When border changes affect your travel plans, reaching out to a local that knows the details and can recommend a Plan B saves your team the time and stress of finding a solution on their own.
After-hours emergency response team based in Australia
Access to local customer service doesn’t change if you’re calling outside of the 9-5 workday. CTM’s after-hours support team is based locally and can support emergency booking changes around the clock.
Unlike some other TMCs, we don’t outsource or offshore this critical service to save costs, because quality service is the foundation of CTM’s value proposition. When you work with CTM, you can rest assured that you’ll be serviced by your home-based team no matter where you are in the world, any time of the day, any day of the week.
Localised technology developed locally
CTM’s travel technology solutions are developed in-house by our ANZ Technology Hub which is based in Sydney. Having propriety tech means we can accommodate client requests and industry updates in a timely and efficient manner, without the delays and costs associated with third-party providers.
Our technology evolves parallel to your business travel needs and adapts swiftly to developments made within the broader travel industry. For example, CTM was the first online booking tool to integrate Virgin Australia’s new Branded Fares without any loss of post-booking functionality.
Learn more about CTM's local technology solutions
Adding value to the overall Australian economy
Corporate travel has long been associated with a company’s success. The ability to connect with fellow employees, current or prospective clients and key industry suppliers strengthens relationships and provides opportunities for better strategic alignment.
The advantage of partnering with a local TMC means that the economic impact of your business travel is two-fold: it benefits not only your business but your TMC and its employees.
Just as you would shop local and buy Australian-made, choosing a TMC that will contribute whole-heartedly to Australia and New Zealand’s economy is one way of showing unity.
By partnering with an Australian TMC – you are directly supporting local jobs and helping the local travel industry recruit, develop and retain our people.
The CTM Difference
We know that being a first-choice provider of business travel requires more than simply a local Australian presence.
Although being born-and-bred in Brisbane, CTM has grown into a multi-award-winning travel management company for businesses around the globe.
From our humble beginnings as a two-man start up, to our global footprint spanning four continents and supported by an extensive partner network, our customers benefit from the same promise of personalised service, innovative technology solutions and a return on investment wherever they travel.
Effective travel management doesn’t rely on a one-size-fits-all approach, and so our customised technology – embodied by Regional Technology Hubs in Australia, Asia, the US and UK – and customer service solutions set us apart from the rest.
That’s the CTM Difference.
