

Customer Case Studies
We love business travel, but we get the biggest kicks when we’re set complex challenges that drive our expert travel teams to think outside of the box.
Many of our customers come to Corporate Travel Management (CTM) with business travel programs that simply aren’t delivering on their cost savings, efficiency or duty of care objectives. As the trusted travel management provider to thousands of business around the world, across a wide range of industries and business sizes, our knowledge and experience delivers significant value to every customer.
But don’t take our word for it. Hear what our customers have to say!
Download our Customer Success Stories
Case Studies

Case Study: Forecasting Technology
Intuitive forecasting travel technology saved a client 14% on airfares.
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Case Study: Cost Savings
Strategic corporate travel program development delivers 21% savings.
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Case Study: Customer Insights
We spoke to an agricultural client to gain insights on their travel management experience so far.
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Case Study: Hotel Allotment Integration
Using Lightning to manage hotel allotments, a client gained full inventory visibility and reduced costs.
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Case Study: Global Implementation
Refined processes eliminate 12 hours per month in manual data feed manipulation.
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Case Study: Election Travel
CTM organised travel management for both Government and the opposition across an election campaign.
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Case Study: Global Travel Program Consolidation
Savings of AUD $2.8 million achieved over 2 years.
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Case Study: Pre-trip approval
Seamless pre-trip approval processes save time and secure fares - and $60,000 annually
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Case Study: Trade Union
Achieved 95% online adoption through the implementation of an intuitive online booking solution.
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Case Study: Travel Credit Management
Delivering the most cost-effective solution to manage a high volume of travel credit
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Success Story: Scout delivers efficiencies following disruptions caused by TC Alfred
Scout provided urgent booking support ahead of TC Alfred.
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Success Story: Strategic Approach Delivers Impact
Travel program efficiency and effectiveness was significantly enhanced.
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Success Story: Strategic solutions reduce last-minute bookings
Cost management improved through a 30% reduction in last-minute bookings.
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Success Story: Visy x CTM Scout
Visy boosts travel efficiency and compliance using CTM Scout.
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