

Leadership Team
- Regional Leadership
- Executive Leadership
- CTM Board
CTM Board
CTM Board
CTM Board
CTM Board
CTM Board
Jo Sully
CEO Australia & New Zealand
Jo Sully GAICD joined CTM as CEO Australia & New Zealand in 2025. She has extensive experience leading large, complex financial services and corporate travel businesses across the Asia-Pacific region and has led multi-billion-dollar operations to deliver standout results in profitability, operational efficiencies, client growth and retention, and employee engagement. As a strategic leader, Jo is renowned for her operational excellence and people-first approach. She is passionate about advancing diversity and gender equality in leadership and has delivered award-winning DE&I initiatives across Asia-Pacific. Jo has served on regional and international boards across the travel and corporate sectors, including joint ventures in Japan and China, and is a member of the Australian Institute of Company Directors.

Scott Ward
COO Australia & New Zealand
Scott is CTM’s Chief Operations Officer for Australia and New Zealand, responsible for leading CTM’s regional management teams.
Scott first joined CTM’s Queensland office as the Head of Client Management in 2011 and quickly established himself as someone dedicated to delivering results that were both positive and provided a real impact. This saw him join the General Manager Succession Plan after his first year with the business and move into the GM role for Victoria in mid-2013.
In 2017, Scott moved into the role of Global Head of Partnerships. With a focus on technology-based innovation, he was responsible for aligning efficiencies and optimising partnerships across CTM’s global business. In 2022, Scott returned to CTM’s Australia and New Zealand management team as COO.
Before joining CTM, Scott held various roles in the travel industry including the Australian National Sales Manager for one of the largest travel technology companies globally. He has brought this technical knowledge of best-in-market processes to enhance the alignment of solutions offered to CTM’s clients.
With over 15 years’ worth of experience in the travel industry, Scott has an excellent overall understanding of the intricacies of travel and travel management and the most effective ways of applying these to achieve optimal outcomes.

Alana Clayton
CFO Australia & New Zealand
Alana is a highly skilled accounting professional who is responsible for managing CTM’s finance department for Australia & New Zealand. She holds a Bachelor of Business with a major in Accounting and an extended major in Professional Accounting.
Alana’s commitment to excellence is exemplified by her membership in the Institute of Chartered Accountants Australia, which she has proudly held since 2010. Her experience spans over two decades, encompassing the public and private sectors. She has extensive expertise in the dynamic travel and higher education industries.
Before venturing into the travel sector, Alana dedicated four years to specialised Research and Development Tax Advisory, showcasing her versatility in navigating complex financial landscapes.
In 2023, Alana brought her wealth of experience to CTM, where she plays a pivotal role as the CFO for the Australia & New Zealand region. Her passion and unwavering dedication to achieving corporate objectives make Alana an invaluable asset to the CTM team.

Apurva Goswami
Chief Technology Officer
Apurva joined CTM in 2023. He is an experienced technologist and business leader with a career spanning more than two decades across diverse industry sectors, including travel, finance, and insurance. Having worked in Europe, Asia, and Australia, he brings a wealth of experience and a proven track record in digital transformation and innovation.
Apurva is an outcome-oriented technology executive dedicated to constructing highly efficient organisations that prioritise innovation, continuous learning, and improvement. Throughout his career, he has spearheaded transformative initiatives, modernised technology, reshaped engineering culture, streamlined processes, and invested in talent.
As a product and technology executive, Apurva’s passion lies in creating practical, scalable solutions that drive business value. At CTM, he leads AU/NZ technology teams with a key focus on developing and delivering cutting-edge, customer-focused products using modern tech solutions.
Guided by a mission-driven and outcome-focused approach, Apurva brings analytical thinking, collaboration, and a commitment to creative problem-solving. His extensive expertise lies in constructing scalable systems, implementing design thinking, leading high-throughput software delivery teams and developing products that delight customers.

Cherie Drummond
Chief Product Officer
Cherie brings more than 20 years of experience to her role as CTM’s Chief Product Officer ANZ. Throughout her career, she has cultivated her expertise in various roles, including Travel Consultant, Team Leader, Branch and Operations Manager, Account Manager, and General Manager for Show Group Pty Ltd.
With demonstrated success across Account Management, Operations, and Sales, Cherie deeply understands how to drive business and customer benefits within complex travel programs. This extensive background uniquely positions her to apply her adaptive management style, marked by inclusiveness and trust-building, to her current role.
She empowers teams to make informed decisions in this capacity, fostering a supportive environment that fuels collaborative success. Cherie‘s strength in building professional connections, combined with her industry expertise, empowers her efforts to enhance and expand CTM’s product offerings effectively.

Andrew McMutrie
Head of Security ANZ & Asia
Andrew McMutrie joined Corporate Travel Management (CTM) in June 2023 as the Head of Security for ANZ & Asia. In this role, he leads the regional security strategy, ensuring the protection and integrity of customer and employee information across CTM’s operations.
With a strong background in Senior IT and Security Leadership roles at Origin Energy, WorkPac, and Goodstart Early Learning, Andrew brings extensive experience in managing complex security frameworks across diverse sectors.
He holds a Bachelor of Science, an MBA, and a CISSP certification, equipping him with a robust technical foundation and strategic business insights essential for his role at CTM.
Dedicated to safeguarding information and backed by expertise in project and program management, Andrew is passionate about creating secure, resilient systems.

Glenn Wilcox
GM Government Services
Glenn is a recognised leader in the corporate travel industry working with some of CTM’s largest multi-national customers. In 2022, Glenn moved into the General Manager – Government Services role, looking after CTM’s Federal & State Government relationships.
Prior to his current role, Glenn spent seven years in the role of General Manager for CTM’s New South Wales & Australian Capital Territory Operations following three years as the General Manager for Western Australia.
With over 25 years’ industry experience in Australia, Glenn is a resources and mining travel specialist who has experienced all facets of travel in the corporate and government spheres, the retail market and within a major airline. Glenn was awarded CTM’s staff member of the year at the 2011 CTM All-Stars awards and also recognised as a WA Business News 40under40 Award winner in 2015.
Glenn is a self-motivated, goal-driven individual with a keen sense for client management, strategic business planning, leadership and people development. Glenn is also a board member of the Association of Travel Management Companies (ATMC).

Karen McGilvray
GM New South Wales
Karen’s extensive background in travel account management, paired with exceptional communication skills, technical aptitude, and tenacious spirit, allows her to lead successful operating teams and drive client goals.
Before returning to Corporate Travel Management AU/NZ as NSW General Manager in 2022, Karen led CTM North America’s Pacific Region operations from 2017.
Karen also led our Account Management offering in Queensland, Australia, for nearly 12 years. Her previous appointments include operational and management positions with large global travel brands as well as local travel providers. This experience feeds Karen’s ability to thrive in challenging environments, solve difficult challenges, and relate well to colleagues, peers, and clients at all levels of an organization.
As part of CTM’s senior leadership team, Karen is responsible for sales, operations and account management for NSW and ACT, including P&L, staffing, and ultimate client retention responsibility. Karen leverages her enthusiasm, knowledge and professionalism to deliver client and staff satisfaction driven by CTM’s core competencies of personal service, innovation, and measurable return on travel investment.

Chris Rose
GM Queensland
Chris is a seasoned professional with over 20 years of experience in the travel industry. He holds a Bachelor of Business in International Tourism and Hotel Management and qualifications in Digital Leadership, Customer Experience and Design and Tourism Management.
Chris started his career as a Retail Travel Consultant, where he worked for four years, progressing to Store Manager and Corporate & Groups Manager. He later spent time in sales roles within the accommodation industry before making the move to travel management in senior account management positions.
Chris’ diverse and extensive experience, combined with his excellent leadership skills, has made him an invaluable asset at CTM. He joined the company in 2017 as Head of Client Management – Queensland, was later promoted to Head of Client Management – Government, and in 2023, General Manager of CTM Sleep Space & Client Management – Government.
In 2024, Chris commenced his current role as General Manager – Queensland, where he leads account management, sales and operational functions and the overall success of the state.

Jonathan Nelson
GM Western Australia
Jonathan Nelson is the General Manager of Corporate Travel Management in Western Australia where he oversees operations, account management and sales.
Jonathan is a senior travel management professional with more than 20 years’ experience in the sector. Having completed a Bachelor of Commerce Degree at WA’s Curtin University, Jonathan then moved into the travel industry and has worked in senior and executive management positions across the hotel, retail buying group and corporate travel sectors.
Jonathan joined CTM in June 2019 and describes himself as a “get it done with a bit of fun” industry professional, putting team and clients first, with integrity as his no.1 value.

Samantha Wagland
GM Victoria & Tasmania
Samantha brings over 27 years of experience in the travel industry to her role as General Manager. With more than 20 years of leadership experience in various roles, her expertise includes client services, account management, business development, sales, leadership, mentoring, negotiations, and project management.
Samantha is known for her proven ability to build lasting relationships with clients and suppliers, driving business efficiencies and operational improvements. Her strategic insights consistently exceed expectations.
In her role as General Manager of Victoria, Samantha leverages her experience to guide her team, cultivate a culture of collaboration and enhance the client experience.

David McKellar
GM New Zealand
David joined CTM in 2013 as the General Manager for New Zealand as part of CTM’s first overseas acquisition the of well-known Cavalier Travel brand.
David has been in the travel industry for over 24, starting as a retail consultant in the UK before moving over to the fast-paced world of corporate travel. When he returned to New Zealand, David worked in the airline and GDS sector before moving back into the travel agency arena, in the IT & online booking tool side of a large corporate travel agency.
After working in the travel space for many years, David is a true believer in the value of customer service and teamwork, which has allowed him to build successful teams that have retained and grown business. Despite spending 16 years in the UK and now sounding English, David is still is a true blue Auckland rugby fan.

Nicole Galliford
Head of Human Resources AU/NZ
Nicole joined CTM in 2022 as the Head of Human Resources for Australia & New Zealand, following a surge of business growth for the region.
With over 20 years of human resources experience, working across utilities, defence, not-for-profit and government industries, Nicole is dedicated to ensuring the employee experience aligns closely with company values. Nicole holds degrees in human resources and marketing, a certified senior human resources practitioner (CPHR), and a Masters of Business Administration. Combined with her passion for people, travel and sport, she possesses the ideal cultural fit for leading CTM’s ANZ HR team.
Nicole is responsible for driving people-focused agendas across CTM’s Australia & New Zealand management teams, ensuring we deliver value for our employees and customers.

John Balloch
Chief Partnership Officer Global Air & GDS
John has worked in the travel industry for more than 25 years, with various roles across leisure, wholesale and corporate travel before eventually progressing to CTM in his current role as Chief Partnership Officer Global Air & GDS. In this role, he is directly responsible for negotiating with our service providers to deliver creative innovative solutions for our customers.
Prior to joining CTM, John spent over 10 years working in both the UK and Asia in similar roles that allowed him to develop strong relationships with suppliers in airlines, hotels, car hire and other service providers across the globe. Outside of work he enjoys supporting the Manchester United Football Club and experiencing travel to unique locations such as the Everest Base Camp, Peru’s Machu Piccchu and the world-famous caves of Borneo.

Peter Wiseman
General Manager Sales
Peter Wiseman joined CTM in the role of General Manager Sales in early 2013, responsible for the company’s sales strategy across the Australian and New Zealand markets. Peter brings over 3 decades of corporate travel industry experience to the CTM leadership team.
His extensive experience in sales and account management spans Federal and State Government, universities, and both large and small to medium corporate organisations.
Peter is passionate about building a strong understanding of a client’s unique travel requirements, and tailoring technology and service-driven solutions to meet and exceed their travel objectives.

Ali Dowton
Marketing Manager
Alexandra (Ali) Dowton is CTM’s Marketing Manager for Australia & New Zealand. Having first joined CTM in 2016, Ali has a strong understanding of the CTM business, its regional travel brands, and the Australian and New Zealand travel market.
Holding a BA degree in Business Management (Marketing), Ali has experience executing B2B and B2C marketing strategies across the travel, retail and not-for-profit sectors.
In 2018, Ali relocated to CTM’s London office, working within the CTM EMEA Marketing Team before returning to Australia in March 2020.
Ali re-joined CTM’s ANZ business as Marketing Manager in February 2021.

Nicole Kolotas
General Manager AU/NZ - CTM Meetings & Events
Nicole is a seasoned professional with 20 years of experience in corporate meetings management. She has extensive capabilities in event creation, planning, and execution, as well as account management.
Throughout her career, she has worked for global event agencies, charities, TMCs, and associations in the APAC region. Her primary focus and passion have always been client-centred, aiming to develop robust meeting strategies, efficient and effective processes, and lead and mentor dynamic teams to deliver seamless experiences for customers.
Her extensive experience and enthusiasm for bringing people together for shared experiences led to her appointment as the General Manager of CTM Meetings & Events in July 2024.

James Meggitt
Head of IT Australia & New Zealand
James Meggitt joined CTM in May 2009, supporting the business’ information technology function as an IT Support Officer. His ability to problem-solve coupled with a keen understanding of CTM’s systems and processes saw him advance through to IT Support Coordinator and ICT Manager for Australia & New Zealand. In 2023, James stepped into the Head of IT role of which he is currently serving.
With over 20 years of experience in the insurance, mining and managed services industries, and 15 years with CTM, he has a strong foundation in information technology leadership, successfully steering major initiatives across Australia and New Zealand.

Jamie Pherous
Executive Director, Managing Director
Director since May 2008
Jamie Pherous founded Corporate Travel Management Limited (CTM) in 1994. He has built the Group from its headquarters in Brisbane to become one of the world’s largest travel management companies.
Prior to establishing CTM, Jamie was employed by Arthur Andersen, now EY, as a qualified Chartered Accountant, specialising in business services and financial consulting, notably in Australia, Papua New Guinea and the United Arab Emirates.

James Spence
Global Chief Financial Officer
James Spence joined CTM in May 2024 as Global Chief Financial Officer. James has more than 15 years’ experience as CFO of international businesses primarily in energy and software sectors, and has operated across Australasia, North America and Europe throughout his 30+ year career. James brings broad-based financial experience across all the main disciplines within finance include strategy, risk, treasury, accounting, M&A, capital markets, investor relations and commercial decision-making with extensive board level, team leadership and public markets experience. James holds a Bachelor of Science – Economics & Politics and is a Chartered Accountant.

Eleanor Noonan
Global Chief Operating Officer
Eleanor Noonan joined CTM in August 2022 and holds the role of Global Chief Operating Officer. She has held various senior executive roles within travel, government and financial services. Eleanor is commercially driven, values focused and passionate about leading high-performance teams to support a business growth agenda. Eleanor is skilled in developing and executing customer-centric business strategies, leading large-scale change initiatives, and achieving operational excellence. Eleanor holds a Master of Business and is a Graduate of the Australian Institute of Company Directors.

Ana Pedersen
Global Chief Commercial Officer
Ana Pedersen joined CTM as Global Chief Commercial Officer (CCO) in 2024, where she leads the company’s global efforts to drive revenue and EBITDA growth. In this executive role, Ana oversees activities relating to global sales, account management and supplier relations by implementing strategies to enhance customer satisfaction, strengthen global market presence and drive technological innovation.
With over 25 years of experience in the corporate travel industry, including global sales and hotel strategy leadership roles at BCD Travel, Ana is well-positioned to capitalise on emerging market trends and customer needs, driving significant revenue growth opportunities across the CTM Group of travel brands.
Known for her strategic vision and ability to build high-performance teams, Ana is passionate about cultivating strong global supplier relationships, implementing cutting-edge technology solutions, and fostering a collaborative corporate culture that aligns with CTM’s strategic objectives. Fluent in multiple languages, Ana is recognised for her global perspective and ability to deliver transformative results in dynamic and diverse markets.

Shelley Sorrenson
Global Chief Legal Officer & Company Secretary
Shelley Sorrenson joined CTM in November 2021 as Global Chief Legal Officer and Company Secretary. Shelley is a pragmatic and commercially driven corporate legal and governance practitioner with over 15 years of experience. She has served as General Counsel and Company Secretary of ASX-listed and unlisted financial services companies and held roles at the Australian Securities and Investments Commission and in private practice. Shelley holds a Bachelor of Justice, Bachelor of Laws and a Master of Laws. Shelley is a Member of the Australian Institute of Company Directors and an Associate of the Governance Institute of Australia.

Ewen Crouch AM
Chairman
Independent Non-Executive Director
Director since March 2019
Ewen Crouch was a Partner at Allens from 1988-2013. He served as a member of the firm’s board for 11 years, including 4 years as Chairman of Partners. His other roles at Allens included Co-Head Mergers & Acquisitions and Equity Capital Markets from 2004-2010, Executive Partner – Asian Offices from 1999- 2004, and Deputy Managing Partner from 1993 – 1996. He was a Director of Mission Australia from 1995, including as Chairman from 2009, until retiring in November 2016, and served as Chairman and Non-Executive Director of AnteoTech Limited from 2022 – 2025.
Mr Crouch is a Non-Executive Director of BlueScope Steel Limited (since March 2013) and a Director of Jawun (since September 2015). He is a Fellow of the Australian Institute of Company Directors and served as a member of the Takeovers Panel from 2010-2015, as a member of the Commonwealth Remuneration Tribunal from 2015-2019, as a Director of Sydney Symphony Orchestra from 2009- 2020 and as a Non-Executive Director of Westpac Banking Corporation from 2013 to 2019.

Jon Brett
Independent Non-Executive Director
Director since January 2020
Jon Brett was formerly an Executive Director of Investec Wentworth Private Equity Limited, and an executive of Investec Bank (Australia) Limited. He was previously the CEO of Techway Limited which pioneered internet banking in Australia. Jon brings extensive strategic, board and management experience to CTM, particularly in the areas of finance and corporate advisory.
Jon is currently a Non-Executive Director of Raiz Invest Limited (since November 2023). His former directorships include Godfreys Group Limited, The Pas Group Limited, Infomedia Limited, President of the NRMA and Vocus Group Limited since its listing on the ASX.

Sophie Mitchell
Independent Non-Executive Director
Director since September 2019
Sophie Mitchell has over 30 years of corporate advisory, capital markets and equity research experience. She retired from Morgans in June 2019 after over a decade as Executive Director in Morgans Corporate and, prior to this, she was Morgans’ Head of Research.
Sophie is currently concentrating on her Board roles and is a Non-Executive Director of Firstmac Limited (since November 2022), NZX-listed Tourism Holdings Limited (since December 2022), Myer Family Investments Limited (since December 2020), Morgans Holdings (Australia) Limited (since March 2018) and the Morgans Foundation Limited. She was Chairman and Non-Executive Director of Apollo Tourism & Leisure Limited from 2016-2022, a Non-Executive Director of Flagship Investments Limited from 2008-2021, a board member of the Australia Council for the Arts, and a member of the Takeovers Panel between 2009 and 2018.

Marissa Peterson
Independent Non-Executive Director
Director since October 2022
Marissa Peterson is President and CEO of Mission Peak Executive Consulting, a Silicon Valley leadership coaching business, and currently serves on the Board of US Based company Employee Owned Brands. She is based in the United States and brings extensive experience in governance, technology and digital transformation, and executive development.
Mrs Peterson holds a Bachelor of Science in Mechanical Engineering and an Honorary Doctorate in Management from Kettering University, and an MBA from Harvard Business School.
Mrs Peterson’s extensive board experience includes past roles as Chairman of optical communications solutions company, Oclaro, between 2013 and 2018, and as a Non-Executive Director of ASX-listed Ansell, from 2006 to 2021. She has also been a Director of a range of US-based companies including Humana, Supervalu, Children’s Hospital of Stanford, Quantros, Covisint, and was a Board Trustee of Kettering University.

Jamie Pherous
Executive Director, Managing Director
Director since May 2008
Jamie Pherous founded Corporate Travel Management Limited (CTM) in 1994. He has built the Group from its headquarters in Brisbane to become one of the world’s largest travel management companies.
Prior to establishing CTM, Jamie was employed by Arthur Andersen, now EY, as a qualified Chartered Accountant, specialising in business services and financial consulting, notably in Australia, Papua New Guinea and the United Arab Emirates.