Seamless travel experiences - it’s what we do

ETM’s specialist Entertainment Travel team have been providing expert travel services to the entertainment industry for more than 25 years. That wealth of experience gives us the insights to deliver practical, creative and cost-effective travel solutions designed to tackle any logistical challenge with ease, efficiency and attention to detail.

When you partner with ETM you also enjoy the benefits of working with the global CTM Group:

• extensive global buying power for cost-effective travel
• first-class personalised service from a dedicated travel team
• intuitive event technology for a seamless travel experience at every step of the journey.

Travel Logistics

Arranging travel for the entertainment industry is uniquely complex and challenging. It’s not just the cast and crew that need to be flown from A to B to C and beyond, but also the support teams, production equipment, stage sets and more. Scheduling, safety, efficiency and flexibility are key to managing the smooth and cost-effective travel needs of any entertainment production.

ETM’s specialist Entertainment Travel team understand these complexities, can react at speed and operate with the highest levels of discretion and sensitivity.

What you can expect:

• Global and regional logistics support
• Air travel: from private charter to scheduled services
• Accommodation: from CBD to regional and remote locations, our extensive supplier reach and creative solutions ensure quality solutions for every stakeholder
• Vehicle rental: car, minibus, 4WD and van hire
• Ground transportation: short and long-term rentals for trucks, coach and minibus, chauffeur and limo services, and more
• VIP travel services and meet-and-greet services
• Group travel arrangements and hotel inventory management
• Passport and visa services.

24/7 Expert Travel Service

When you work with ETM, your team will enjoy 24/7 access to a dedicated travel team that understands your production and travel objectives, and is committed to exceeding your service expectations. We make it our business to know your business, to understand your production’s unique needs and challenges, and to work collaboratively and pro-actively to meet your objectives.

What you can expect:

• 24/7 access to a dedicated expert travel team
• Speed and accuracy on every aspect of your travel, accommodation and ground transportation needs
• A collaborative and pro-active problem-solving mindset, ensuring last minute bookings and itinerary changes are managed with ease and efficiency.

Global Buying Power

As part of the global CTM Group, ETM’s customers enjoy the benefits of extensive global buying power and influential supplier relationships that drive value, flexibility and preferential experiences for our clients.

What you can expect:

• Specially negotiated entertainment travel and accommodation deals with regional, domestic and international travel suppliers
• Value-added extras to meet your production and cast’s specific travel needs, including extra luggage, special meals, seating preferences and more.

Complete Budget Control

When it comes to managing your production budget, we understand the importance of accurate and timely accounting tools and processes.

ETM’s real-time budget tracking, expense reconciliation and reporting tools put timely and accurate expenditure reporting into your hands 24/7, ensure complete visibility of your travel budget and expenditure at any given time.